Modified on: 24/01/2026
Overview
Linkupnepal Hosting only asks for and stores the minimum personal information required to provide reliable and high-quality services. This typically includes your name, email address, phone number, and location.
We take your privacy and security seriously. Your personal information will never be sold or shared with third parties for their own marketing purposes. Information is only disclosed when required by law or to deliver our services effectively.
Linkupnepal Hosting does not store credit or debit card details. All payments are processed through secure third-party payment gateways. We only receive a payment token for verification purposes. If a saved payment method is removed, the token is deleted and no records are retained.
Types of Personal Information We Collect
1. Registration Information
Information provided when registering an account, including name, email address, phone number, address, and company details (if applicable).
2. Account & Login Information
Login credentials, registered email address, phone number, IP address, and order-related access details.
3. Support Tickets & Live Chat
Any information you submit through support tickets or live chat, including text, attachments, logs, and screenshots (if provided), for troubleshooting and service improvement.
4. Product & Service Information
Details related to hosting services, domains, VPS, email services, billing history, and usage data, collected for support, operational, and legal purposes.
Use of Personal Information
- Respond to sales, billing, and technical support requests
- Manage your account and provide contracted services
- Communicate about terms, policies, and service agreements
- Send service notifications, invoices, and payment reminders
- Provide marketing emails, offers, and newsletters (opt-out available)
- Improve and develop services and website functionality
- Process payments and prevent fraudulent transactions
- Maintain system security and diagnose technical issues
- Personalize user experience and service recommendations
- Register and manage domain names
- Comply with legal and regulatory obligations
Sharing of Personal Information
1. Third-Party Service Providers
We may share data with trusted partners for payment processing, email delivery, customer support, and infrastructure services. These providers are contractually obligated to protect your data.
2. Advertising & Analytics
Cookies and analytics tools may be used to display relevant advertisements and understand website usage trends.
3. Business Transfers
Personal data may be transferred in the event of a merger, acquisition, or sale of assets.
4. Legal & Security Requirements
Information may be disclosed to comply with legal obligations or to protect the rights, property, and safety of Linkupnepal Hosting and its users.
Data Deletion & Retention
You may request deletion of your personal data by creating a support ticket or emailing us.
Email: support@linkupnepal.com
Data Subject Rights (GDPR & Similar Laws)
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Restrict or object to processing
- Withdraw consent at any time
Failure to provide required information may prevent us from delivering services.
Cookies
Linkupnepal Hosting uses cookies to enhance user experience, analyze traffic, and improve services. You can control cookies through your browser settings.
Amendments
We reserve the right to update this Privacy Policy at any time. Continued use of our services after changes implies acceptance.